Meet The Team

Jeff Bitter, DPT

Therapist & Owner

Jeff Bitter has a new approach to Health and Wellness. Every day he follows his passion to care for every client with a hands-on treatment designed specifically for them and their pain. He eliminates the frustrations of practicing within the parameters of the healthcare system. His clients do not have to fight traffic or be on the phone forever with the insurance companies. He brings the clinic to YOU!

On many days you will see Jeff zipping around on his moped with his treatment table securely attached to the back…and a helmet on his head of course! Jeff and his wife, a nurse practitioner, spend much of their free time devoting their care and love to their 2 puppies. You will often find them at a dog park or exercising which is a family affair. The puppies, along with Jeff have explored every running path in the neighborhood. They ( the puppies, not Jeff ) seem to enjoy all kinds of weather, so rain or shine…they are outside exercising!

Sunil Thomas, PT, DPT

Physical Therapist

Sunil Thomas is a firm believer in the movement system. Physical therapists are movement experts, and each patient has a unique circumstance that calls for an individualized treatment plan. Rather than just treating knee or shoulder pain, Dr. Thomas looks at the body as a whole to see where movement faults occur to optimize a patient’s outcomes. The vision for the Physical Therapy profession is “Transforming society by optimizing movement to improve the human experience.” Dr. Thomas desires to improve his patients’ experiences so they can be the best versions of themselves.

When he is not working you can find him spending time with his wife, who is also a physical therapist, and newborn daughter! They love to travel around the world (ask him where he has gone or where he wants to go next!). When they are not traveling, they love to go hiking, explore Chicago and the surrounding areas, exercise, play competitive sports, and spend time with friends and loved ones. They are foodies and always welcome recommendations!

Susan

Vice President of Business Development

Two of my passions in life are medicine and shoes! After owning my own shoe store for 14 years ( every woman’s dream ) I started a new career path. After losing my mother to Cancer at a far too young age, I began managing and building medical practices and volunteering at the hospital as a way to honor her and give back to the medical community. This was my calling!

I try to make a difference with everyone I encounter. It might mean a little extra smile, a sympathetic ear or rearranging to make an appointment easier for them… not us.

Meeting Jeff and working with him at CustomFit has been such a highlight for me. I have combined my managerial and marketing skills with a professional who matches my passion for care and concern.

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